Legal

Privacy policy

Plain English: what we collect, why we collect it, and your rights.

Who we are

Lordans Lofts Limited (trading as Lordan's Lofts) is a family-run loft conversion business based at Unit 6, Curtis Farm, Rusper, RH12 4PP. Company no. 11777521, registered office 2 Kings Court, Harwood Road, Horsham, RH13 5UR. You can contact us at lordanslofts@gmail.com or 0333 207 4233.

What we collect

When you ask for a quote we collect your name, phone number, email (if you give it), postcode, property and loft type, timeframe, your message, and any photo you upload. We do not collect more than we need to quote your loft.

How we use it

We use your details to contact you about your enquiry, to arrange a free feasibility visit, and to prepare a quote. We do not sell or share your data with third parties for marketing.

Legal basis

We process your data on the basis of the consent you give when you submit the form, and to take steps at your request before a contract.

How long we keep it

We keep enquiry data for as long as needed to quote and complete any work, and for a reasonable period afterwards for record-keeping. Enquiries that do not become jobs are deleted two years after last contact.

Your rights

You can ask to see, correct or delete your data, or to object to its processing. Email lordanslofts@gmail.com and we will respond promptly.

Cookies

We use analytics cookies only, and only after you accept. See our cookie policy. No marketing cookies. Our hosting platform keeps basic page logs to run the site securely; these set no cookies and do not identify you.

Last updated October 2026.